Accreditation preparation - ISO 9001:2000 / AGPAL
QPM offers in-house and external review of documentation;
processes and practices via an audit termed “the gap analysis”.
The Gap Analysis will identify areas for improvement in documentation and practice,
consistent with the requirements of ISO 9001:2000 and also AGPAL.
Our desire is not to ‘'sell' you a new system; rather
we assist you to maximise your existing documentation and practical processes
and systems.
This program will benefit if:
- You are still uncertain about some requirements for accreditation
- The quality program needs to be aligned or implemented to your service
requirements
- You are a new facility and need some advice on establishing a quality
system and continuous improvement processes
- You need to provide staff with education to facilitate and support identified
gaps in your documentation and/or service delivery
- You have had a major staff turnover, and have not yet achieved continuity
in your quality systems
- You are experiencing difficulty in managing multiple tasks, including
preparation for accreditation.
The Managing Consultant would conduct the preliminary audit
within your facility and provide ‘The Gap Analysis Outcome’ report
¹. The audit would usually be conducted over a 2-3 period dependent upon
the size of your facility.
Managing Accreditation Consultant – Wendy Bomgaars
RN, B. Sc., Grad Dip Mgt, AAPM, AIMM
Wendy has extensive experience working in the private and
corporate medical health industries, including positions held as Business Manager,
Quality Control Coordinator, Director of Nursing and Radiation Safety Officer.
Wendy is a member of the following organisations to ensure that her knowledge
is at the forefront of recent healthcare issues/rulings to ensure that the latest
advances and trends in Healthcare impact your organisation in a positive manner:
Current Memberships: |
ANZAM (Australian & New Zealand Academy of Management), Australian
Institute of Management (QLD), Australian Association of Practice Managers,
American Society of Ophthalmic Administrators, Australian Society of
Cataract and Refractive Surgeons (Affiliate), Australian Day Surgery
Association & Royal Australian College of Ophthalmology (Affiliate). |
Accreditation Preparation Program Options
Standard three (3) day analysis package:
Day One:
- Interview with management (or authorised personnel)
- Review of documentation relevant to your accreditation system –
specific to Management Systems, Staffing and Organisational Development
is undertaken to identify areas for improvement to help develop, improve
and align systems and processes to requirements. This role plays an important
part in supporting the business in fulfilling client obligations to conform
to business requirements and relevant standards
Day Two:
- Interviews with staff, including all personnel
- Review of clinical and other documentation relevant to ensure compliance
in conforming to the Business requirements and relevant standards.
Day Three:
- Environmental review - this will include all aspects of the physical
environment and safety systems.
Daily feedback sessions will include any issues of concern
identified. A comprehensive report is included and will be forwarded no later
than two (2) weeks after conducting the Gap Analysis.
Program fee: AU$1250 per day, plus travel and accommodation
costs where applicable
Optional Extras
- 1-2 days (Based on the size of the clinic) One–on–one coaching
with the Facility/Practice Manager to review current systems and systems
to be implemented to meet requirements based upon maintenance and general
performance of the facility. Team bookings also available.
- ½ day brainstorming session which includes developing and reviewing
KPI's targeting specific goals of the organisation and strategies to target
and monitor such goals on an ongoing basis.
- 3 hour session - Best practice guidelines for managing staff retention
and productivity
Click here for bookings or enquiries.*
*Fees for optional extras will be quoted on upon expression
of interest
¹ Gap analysis report fee - $1650 + GST
